About Us > Terms and Conditions
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Terms and ConditionsTERMS AND CONDITIONS OF TRADE1. DefinitionsIn these terms of trade:“Account” means the Customer’s account with the Vendor.“Customer” means the person or entity making the application or any personacting with ostensible authority on behalf of the Customer.“Goods” means goods supplied by the Vendor to the Customer at any time.“Guarantor” means any party executing a Guarantee of the Customer's Accountwith the Vendor.“Order” or “Orders” means the order or orders of the Customer to the Vendor tosupply Goods and Services."PPSA" means the Personal Property Securities Act 1999.“Services” means services supplied by the Vendor to the Customer at any time.“Vendor” means Neumann Plumbing Limited t/a Neuservice Plumbing.2. OrdersOrders will be on such forms as the Vendor may require from time to time.3. AcceptanceEach Order shall constitute acceptance by the Customer of these Terms andConditions of Trade.4. PricesPrices are subject to change without notice. All Orders will be charged at pricesprevailing at the date of delivery of the Goods and Services.5. DeliveryWhere the Order makes provision for delivery then delivery shall take place at theplace stated in the Order. If no place is indicated then delivery shall be made atthe physical address of the Customer set out in the application.6. Access for Installation and Provision of Services(a) The Customer shall provide for the purposes of installation and provisionof Services at no cost to the Vendor, all necessary facilities includingpower, lighting, unloading, hoisting and lifting facilities, labour, sitepreparation and employee amenities which comply with the statutoryrequirements.(b) Upon the Vendor delivering Goods or providing Services the Customershall ensure adequate safe storage facilities are provided for protectionagainst theft and damage of the Goods or any equipment or other itemsbelonging to the Vendor at no cost to the Vendor.(c) The Customer acknowledges that it solely shall be responsible forarranging and providing convenient access for the Goods and provisionof Services to the proposed place of installation including but not limitedto access thereto by way of stairs, lift or crane as the case may require.(d) If the Customer fails to supply convenient access as aforesaid for anyreason then the Vendor may make a further charge to the Customer tocover the additional costs it incurs arising from such failure as theVendor considers reasonable.(e) If the Customer is not in a position to accept or take delivery of theGoods or accept provision of the Services as scheduled the Customershall be responsible for all additional charges caused thereby.(f) Where installation or supply of the Goods or provision of the Services isrequired of the Vendor by the Customer and installation or supply isrequired to be co-ordinated with other trades the Customer shall providethe Vendor with a schedule detailing all relevant information relating toinstallation or supply with sufficient time allowed for the Vendor to meetdelivery or supply dates.(g) The delivery or supply period shall be extended to cover delays causedby strikes, lockouts, prohibitions, non-availability of materials or anycircumstances beyond the Vendor's control.7. Health and Safety in Employment Act 1992The Vendor shall be responsible for the actions of its employees in terms of section15 of the Health and Safety in Employment Act 1992 ("HSEA"). The Customershall be responsible for compliance with the HSEA in respect of the Customer's siteand shall advise the Vendor prior to commencement of any work of any hazards onthe Customer's site.8. Time of PerformancesTime shall in no case be of the essence in respect of the delivery of Goods or theprovision of Services. The Vendor shall not be responsible for any delay in thedelivery of Goods or the provision of Services and the Customer shall not beentitled to cancel orders because of any such delay. Dates for delivery of Goodsand provision of Services are given in good faith and are not to be treated as acondition of sale or purchase. Delivery of Goods by the Vendor to a carrier isdeemed to be delivery to the Customer.9. Terms of Payment(a) Unless otherwise specified, payment for all Goods and Services shall be madeno later than:(i) on completion of supply for domestic Customers;(ii) the 7th day following supply for non account commercial Customers;(iii) the 20th day of the month following supply for account commercialCustomers.(b) Progress Payments claimed under the Construction Contracts Act 2002 shallbe made no later than 20 days after a payment claim is served on theCustomer.(c) The Vendor may, at its sole discretion, require payment of a deposit by theCustomer prior to processing any Order.(d) An administration fee may be charged on all overdue amounts in addition toany other charges pursuant to this clause.(e) Interest will accrue on all amounts overdue at the rate of 2.5% per monthand will be calculated on a day by day basis until payment is made in full.(f) All costs of or incurred by the Vendor as a result of a default by the Customerincluding but not limited to administration charges, debt collection costs andlegal costs as between solicitor and client shall be payable by the Customer.(g) If the Customer defaults in any payment or commits any act of bankruptcy orany act which would render it liable to be wound up or if a resolution ispassed or proceedings are filed for the winding up of the Customer or if areceiver is appointed for all or any assets of the Customer, the Vendor maycancel any Order without prejudice to any other rights it may have andpayment for all completed Orders shall immediately become due.10. QuotationWhere a quotation is given by the Vendor for the supply of Goods and Services:(a) unless otherwise agreed the quotation shall be valid for thirty (30) days fromthe date of issue;(b) the quotation shall be exclusive of Goods and Services Tax unless specificallystated to the contrary.11. Taxes and DutiesUnless expressly included in any quotation given by the Vendor, Goods andServices Tax and other taxes and duties assessed or levies in connection with thesupply of the Goods and Services to the Customer are not included in the price andshall be the responsibility of the Customer or, where the payment of such taxes orduties is the responsibility of the Vendor at law, the price shall be increased by theamount of such taxes or duties.12. Payment AllocationThe Vendor may in its discretion allocate any payment received from the Customertowards any invoice that the Vendor determines and may do so at the time ofreceipt or at any time afterwards. On any default by the Customer the Vendormay re-allocate any payments previously received and allocated. In the absenceof any payment allocation by the Vendor, payment shall be deemed to be allocatedin such manner as preserves the maximum value of the Vendor's purchase moneysecurity interest in the products.13. Errors or OmissionsClerical errors or omissions, whether in computation or otherwise in the quotation,acknowledgement or invoice shall be subject to correction.14. RiskFrom the time of dispatch to the Customer by the Vendor, risk in all Goodssupplied shall pass to the Customer and any loss, damage or deterioration to theGoods shall be borne by the Customer. The Customer shall notwithstanding anyloss, damage or deterioration to the Goods remain liable to pay for the Goods.15. Ownership/General Lien(a) The Vendor shall retain ownership of all Goods supplied until it receivespayment in full of all amounts owing by the Customer for all Orders.(b) If any of the Goods are incorporated in or used as material for other goodsbefore payment is made ownership in the whole of the other goods shall beand remain with the Vendor until payment is made. The Vendor’s SecurityInterest in the Goods shall continue in the terms of section 82 of the PPSA.(c) The Vendor shall have a right to stop and retrieve the Goods in transitwhether or not ownership has passed.16. OwnershipUntil payment is made by the Customer, the Customer agrees to:(a) enable the Goods to be readily identifiable as the property of the Vendor;(b) hold the Goods as trustee for the Vendor and will deal with the Goods asagent for and on behalf of the Vendor (but will not hold the Customer out asan agent to any third parties);(c) if the Goods are re-sold, the proceeds of re-sale will belong to the Vendorand the Customer shall keep the proceeds of sale in a separate account forwhich separate records are kept.17. Merger with Other GoodsIf the Goods are attached, fixed or incorporated into any property of the Customer,by way of any manufacturing or assembly process by the Customer or any thirdparty, title in the products and services shall remain with the Vendor until theCustomer has made payment for all Goods and where those Goods are mixed withother property so as to be part of or constituent of any new goods title to thosenew goods shall be deemed to be assigned to the Vendor as security for the fullsatisfaction by the Customer of the full amount owing by the Customer to theVendor.18. Export Prohibition(a) The Goods provided pursuant to these Terms and Conditions of Trade are soldfor use in New Zealand only and are not to be exported elsewhere, directly orindirectly, without prior agreement of the Vendor.(b) In the event that the Vendor consents to the export of the Goods theCustomer is responsible for all costs and compliance with any exportregulations in force within the country for which the Goods are destined.19. Recovery of Goods(a) In the event of non-payment or if payment of the Customer’s Account isoverdue the Vendor shall be entitled without prejudice to any right it has atlaw or in equity to enter the place where the Goods are stored whether at theCustomer’s premises or property or the premises or property of a third partyfor the purpose of recovering and taking possession of the Goods supplied.(b) The Customer warrants to the Vendor that where the Goods are stored on thepremises or property of a third party the Customer is acting as agent for thethird party and has the full authority of the third party to authorise entry onto the premises or property of the third party for the purpose of recoveringthe Goods supplied without releasing the Customer from liability.(c) The Vendor will not be responsible for any damage reasonably caused in thecourse of removal of Goods supplied either in the possession of the Customeror a third party and the Customer indemnifies the Vendor to the full extent inrespect of damage caused in the course of removal from the property of athird party.(d) The Vendor may resell the Goods and apply the proceeds towards payment ofthe Customer’s outstanding Account with the Vendor. Any shortfall willremain the liability of the Customer. The Customer indemnifies the Vendorfor all costs and expenses including legal costs as between solicitor and clientwhich the Vendor may incur in recovering the Goods and any monies owed toit.20. Warranties(a) Unless otherwise specified, the Vendor gives no warranty express or impliedas to the quality, description or fitness for any particular purpose of theGoods and Services.(b) Where applicable, manufacturer’s warranties will attach to the Goods.(c) Where the Consumer Guarantees Act 1993 applies the Customer shall haveall the rights and remedies provided under this Act but no others. TheCustomer warrants to the Vendor that any Goods and Services supplied bythe Vendor under any order with the Vendor are being acquired by theCustomer for the purpose of its business and the Consumer Guarantees Act1993 does not apply to the supply of those Goods and Services.(d) Where Goods supplied are defective in terms of any condition warranty orguarantee or otherwise do not conform to the Order, the Vendor will at itsdiscretion replace or repair any faulty Goods or pay the cost of replacing© GYW 2007ver. 2.5them, but only if a claim is made by the Customer within seven days ofdelivery of the Goods time being of the essence.21. ComplianceThe Customer shall be solely responsible for obtaining any necessary permitsunder and for compliance with all legislation, regulations, by-laws or rules havingthe force of law in connection with the installation operation and provision of theGoods and Services.22. CancellationThe Customer shall not be entitled to cancel an Order other than as allowedpursuant to these Terms and Conditions of Trade.23. ReturnsThe Customer shall not be entitled to return Goods or cancel an Order other thanas allowed pursuant to these Terms and Conditions of Trade.24. Personal Property Securities Act 1999(a) The Customer hereby acknowledges that these Terms and Conditions of Tradeconstitute a security agreement which creates a security interest in favour ofthe Vendor in all Goods and Services previously supplied by the Vendor to theCustomer (if any) and all after acquired Goods and Services supplied by theVendor to the Customer (or for the Customer's account) to secure thepayment from time to time and at a time, including future advances. TheCustomer agrees to grant a "purchase money security interest" to theVendor, as that term is defined in the PPSA.(b) The Customer acknowledges and agrees that by assenting to these terms theCustomer grants a security interest (by virtue of the retention of title clausein these Terms and Conditions of Trade) to the Vendor and all Goods andServices previously supplied by the Vendor to the Customer (if any) and allafter-acquired Goods and Services supplied by the Vendor to the Customer(or for the Customer's account) and these terms shall apply notwithstandinganything express or implied to the contrary contained in the Customer'spurchase order.(c) The Customer undertakes to:(i) sign any further documents and/or provide any further information(which information the Customer warrants to be complete, accurate andup-to-date in all respects) which the Vendor may reasonably require toenable registration of a financing statement or financing changestatement on the Personal Property Securities Register ("PPSR");(ii) not register a financing change statement as defined in section 135 ofthe PPSA or make a demand to alter the financing statement pursuant tosection 162 of the PPSA in respect of the Goods without the prior writtenconsent of the Vendor;(i) give the Vendor not less than 14 days' prior written notice of anyproposed change in the Customer's name and/or any other changes inthe Customer's details (including but not limited to changes in theCustomer's address, facsimile number, email address; trading name orbusiness practice);(ii) pay all costs incurred by the Vendor in registering and maintaining afinancing statement (including registering a financing change statement)on the PPSR and/or enforcing or attempting to enforce the securityinterest created by these Terms and Conditions of Trade includingexecuting subordination agreements;(iii) be responsible for the full costs incurred by the Vendor (including actuallegal fees and disbursements on a solicitor/client basis) in obtaining anorder pursuant to section 167 of the PPSA; and(iv) the Customer waives any rights it may have under sections 116, 119,120(2), 121, 125, 126, 127, 129, 131 and 132 of the PPSA uponenforcement.(c) Pursuant to section 148 of the PPSA, unless otherwise agreed to in writing bythe Vendor, the Customer waives the right to receive the verificationstatement in respect of any financing statement or financing changestatement relating to the security interest.(d) To the maximum extent permitted by law, the Customer waives its rightsand, with the Vendor's agreement, contracts out of its rights under sectionsreferred to in sections 107(2), 8(e) and (g) to (l) of the PPSA.(e) The Customer agrees that nothing in section 113, 114(1)(a), 117(1)(c), 133and 134 of the PPSA shall apply to these terms, and, with the Vendor'sagreement, contracts out of such sections.(f) The Customer and the Vendor agree that section 109(1) of the PPSA iscontracted out of in respect of particular Goods and Services if and only for aslong as the Vendor is not the secured party with priority over all othersecured parties in respect of those Goods and Services.(g) The Customer agrees that immediately on request by the Vendor theCustomer will procure from any persons considered by the Vendor to berelevant to its security position such agreement and waivers as the Vendormay at any time require.25. Security InterestThe Customer gives the Vendor a Security Interest in all of the Customer’s presentand after-acquired property that the Vendor has performed services on or to or inwhich goods or materials supplied or financed by the Vendor have been attachedor incorporated.26. Events of DefaultAll payments shall become immediately due to the Vendor and the Vendor may atits option suspend or terminate these Terms and Conditions of Trade and/orexercise any of the remedies available to it under these Terms and Conditions ofTrade in the event that:(a) a receiver is appointed over any of the assets or undertaking of theCustomer;(b) an application for the appointment of a liquidator is filed against the Customerwhich remains unsatisfied for a period of 10 days, or any of the conditionsnecessary to render the Customer liable to have a liquidator exist, or aliquidator is appointed;(c) the Customer goes into voluntary liquidation, amalgamates with anothercompany or acquires its own shares in accordance with the Companies Act1993;(d) the Customer suspends payments to its creditors or makes or attempts tomake an arrangement or composition or scheme with its creditors; or(e) the Customer becomes insolvent within the meaning of the Insolvency Act2006 or is, becomes, or is presumed to be unable to pay its debts as they falldue as defined in section 287 of the Companies Act 1993 or commits any actof bankruptcy.27. Authority to Sell Goods and Services SuppliedNotwithstanding that title in all Goods and Services is retained by the Vendor, theCustomer is authorised to sell the Goods and Services in the ordinary course ofbusiness provided that the authority may be removed by written notice if theVendor considers the credit of the Customer to be unsatisfactory or if theCustomer is in default in the performance of its obligations to the Vendor and shallbe deemed automatically revoked if the Customer commits any act of bankruptcyor any act which would render it liable to be wound up or if a resolution is passedor proceedings are filed for the winding up of the Customer or a receiver isappointed for all or any assets of the Customer.28. Sale of Goods and Services Supplied(a) Where Goods and Services in respect of which property has not passed to theCustomer are sold by the Customer in the ordinary course of business, thebook debt created on the sale and the proceeds of sale when received shallbe held by the Customer for the Vendor in terms of section 45 of the PPSA.(b) Where any proceeds of sale are placed in the Customer’s bank account thefunds in the Customer’s bank account shall be deemed to be held on trust forthe Vendor to the extent of proceeds of sale.(c) Where any payments are made from the Customer’s bank account otherwisethan to the Vendor payment shall be deemed to have been made from allother funds in the Customer’s bank account and not from funds held on trustfor the Vendor .(d) The trust obligation imposed by this clause and the Vendor’s entitlementsunder the PPSA shall continue for so long as the Vendor is unpaid for allGoods and Services supplied to the Customer.29. SecurityWithout prejudice to such other rights as the Vendor may have pursuant to theseTerms and Conditions of Trade, the Vendor reserves the right to request from theCustomer such security as the Vendor may from time to time think desirable tosecure to the Vendor all sums due to the Vendor and may refuse to supply furtherGoods and Services to the Customer until such security is given.30. Liability(a) The Vendor’s liability to the Customer shall be limited to the value of theOrder supplied.(b) The Sale of Goods Act 1908, the Fair Trading Act 1986 and other statutesmay imply warranties or conditions or impose obligations upon the Vendorwhich cannot by law (or which can only to a limited extent by law) beexcluded or modified. In respect of any such implied warranties, conditionsor terms imposed on the Vendor the Vendor’s liability shall, where it isallowed, be excluded or if not able to be excluded only apply to the minimumextent required by the relevant statute.(c) Except as otherwise provided above the Vendor shall not be liable for any lossor damage of any kind whatsoever, arising from the supply of Goods andServices by the Vendor to the Customer including consequential loss whethersuffered or incurred by the Customer or another person and whether incontract or tort (including negligence) or otherwise and irrespective ofwhether such loss or damage arises directly or indirectly from Goods andServices provided by the Vendor to the Customer.(d) The Customer shall indemnify the Vendor against all claims and loss of anykind whatsoever however caused or arising and without limiting the generalityof the foregoing of this clause whether caused or arising as a result of thenegligence of the Vendor or otherwise, brought by any person in connectionwith any matter, act, omission, or error by the Vendor its agents oremployees in connection with the Goods and Services.31. Copyright And Intellectual Property(a) Unless it is specifically agreed in writing to the contrary, the Vendor retains allintellectual property rights, including copyright, patents, registered designs,and all protection of confidential information in respect of any Goods andServices provided by the Vendor for/to the Customer.(b) The Customer will at all times keep the Vendor advised of any infringement orpotential infringement by a third party of the Vendor's intellectual propertyrights.(c) The Customer will immediately advise the Vendor of any alleged infringementby the Vendor of a third party's intellectual property rights. The Customerwill indemnify and hold harmless the Vendor against any losses, costs, actionsor liabilities suffered or incurred as a consequence of such infringement oralleged infringement.(d) The Vendor owns and has copyright in all designs, specifications, documents,and software produced by the Vendor in connection with the Goods providedpursuant to these Terms and Conditions of Trade and the client may use theGoods only if paid for in full and for the purpose for which they were intendedand supplied by the Vendor.32. Construction Contracts Act(a) All Orders that fit within the meaning of a Construction Contract pursuant tosection 5 of the Construction Contracts Act 2002 ("CCA") are subject to theCCA and this clause.(b) In providing the Services, should the Vendor encounter unforeseen or hiddenproblems or unsuitable conditions (including but not limited to problemsunderground, behind wall or roof space, under the floor, or worn, damaged orcorroded fittings), the Vendor shall contact the Customer forthwith andprovide the Customer with an estimate of further costs to complete the work.The Customer shall then have the option of accepting the further costs, orterminating the contract and paying to the Vendor all costs incurred to thedate of termination.(c) The Customer acknowledges that the Vendor is entitled to progress paymentsin accordance with sections 16 and 17 of the CCA and will make payment onthe due date for payment as defined in section 18 of the CCA.(d) The Vendor retains the right to claim under the CCA by submitting a PaymentClaim as defined in the CCA, in writing, identifying the contract, identifyingthe item, the period to which it relates, the amount claimed, when it is due tobe paid and detailing how the claim is calculated.(e) In the event of a dispute regarding the Payment Claim the parties shallresolve the matter using the binding fast track process in Part 3 of the CCA.(f) The Vendor does not accept any liability whatsoever for loss or damageresulting from defects in designs prepared by any third party. Any suchdefects discovered by the Vendor will be brought to the attention of theCustomer forthwith. If the Customer then chooses to proceed with a defectivedesign the Customer shall confirm same in writing and indemnifies the Vendoragainst any loss or liability. The Vendor shall be entitled to cease theprovision of Services until such time as the requested indemnity is providedby the Customer in writing.(g) Should the Vendor be asked to incorporate any new, used or second handproducts the Customer acknowledges that no warranty is given as to the© GYW 2007ver. 2.5quality or suitability for any purpose of the products before, during or afterinstallation.33. Suitability of Goods and ServicesThe Customer must satisfy itself that the Goods and Services as ordered are fitand suitable for the purpose for which they are required. The Vendor makes nowarranties or representation and expressly negates any implied or expressedcondition that the Goods and Services will be suitable for a particular purpose oruse for which the Customer may use them. The Customer accepts all risk andresponsibility for consequences arising from the use of the Goods and Serviceswhether singularly or in combination with other Goods and Services.34. Dimensions and Specifications(a) Dimensions and specifications contained or referred to in any Order,catalogues, brochure or other publications maintained or issued by theVendor are estimates only.(b) Unless otherwise expressly agreed in writing, it is not a condition of theseTerms and Conditions of Trade or any Order that the Goods and Services willcorrespond precisely with such dimensions and specifications and customarytolerances or in the absence of customary tolerances, reasonable tolerancesshall be allowed.35. Personal Guarantee of Company Directors or TrusteesIf the Customer is a Company or Trust, the Director(s) or Trustee(s) signing thiscontract, in consideration for the Vendor agreeing to supply Goods and Servicesand grant credit to the Customer at their request, also sign this contract in theirpersonal capacity and jointly and severally personally guarantee as principaldebtors to the Vendor the payment of any and all moneys now or hereafter owedby the Customer to the Vendor and indemnify the Vendor against non-payment bythe Customer. Any personal liability of a signatory hereto shall not exclude thecustomer in any way whatsoever from the liabilities and obligations contained inthese Terms and Conditions of Trade. The signatories and the Customer shall bejointly and severally liable under these Terms and Conditions of Trade and forpayment of all sums due hereunder.36. Assignment(a) The Customer shall not assign all or any of its rights or obligations under thiscontract without the written consent of the Vendor.(b) The Vendor is entitled at any time to assign to any other party all or any partof a debt which is owing to the Vendor.(c) The Vendor may also assign or sub-contract any part of the work which is tobe performed under any contract.(d) In respect of any assignment by the Vendor pursuant to this clause, theAssignee shall be entitled to the full rights of the Vendor.37. Disputes(a) In the event of any dispute arising between the Vendor and the Customer,such dispute shall in the first instance be referred to mediation for resolution.(b) In the event that resolution by mediation is not achieved to the satisfaction ofboth parties within 30 days of referral to mediation, either party may thentake legal action to resolve the dispute.(c) Nothing in this clause prevents the Vendor from taking legal action to enforcepayment of any debt due, nor where required to seek interlocutory orinjunctive relief.38. NoticesAll notices required or committed under these Terms of Trade are to be served asprovided in sections 353, 359, 360 and 361 of the Property Law Act 2007 andsection 387 of the Companies Act 1993, or by facsimile, in which case notice isdeemed to be given the day after sending.39. ValidityIf any provision of this contract shall be invalid, void or illegal or unenforceable thevalidity existence, legality and enforceability of the remaining provisions shall notbe affected, prejudiced or impaired.40. Changes of General Terms and Conditions(a) The Vendor may at any time refuse an order by the Customer or decline toapprove any application by the Customer for any reason whatsoever.(b) The existence of an account by the Customer with the Vendor does notautomatically entitle the Customer to credit in the future.(c) Failure by the Vendor to enforce any of the terms and conditions contained inthese Terms and Conditions of Trade shall not be deemed to be a waiver ofany of the rights or obligations the Vendor has under these Terms andConditions of Trade.(d) The Vendor may from time to time by written notice to the Customer amend,add to or repeal the trading conditions covered by this Agreement or maysubstitute any fresh trading conditions and such amendment, addition orsubstitute trading conditions shall be binding on the Customer fourteen daysafter the date of delivery of the notice.41. Force MajeureNeither the Vendor nor the Customer will be liable to the other for any breach ofthis Agreement by any extraordinary occurrences which are beyond the reasonablecontrol of the party in question.42. Entire AgreementThese Terms and Conditions of Trade constitute the entire agreement andsupersede and extinguish all prior agreements and understandings between theVendor and the Customer.43. Other AgreementsIf there is inconsistency between these Terms and Conditions of Trade and anyorder submitted by the Customer or any other arrangement between the Vendorand Customer, these Terms and Conditions of Trade prevail unless otherwiseagreed in writing by the parties.44. Governing LawThese Terms and Conditions of Trade will be interpreted in accordance with andgoverned by the laws of New Zealand and the New Zealand Courts will haveexclusive jurisdiction over any dispute in relation to the Goods and Services. |